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How does the EnerPlex Jumpr Slate 10K work?

  • The Jumpr Slate 10K is an super slim 10000mah power bank that can temporarily charge an electronic device at a moment’s notice. It charges through a USB to Micro USB cable that connects to a 5V DC power source, such as a desktop/laptop or appropriate wall outlet power source. Once all four (4) of the LED lights are lit, the Jumpr Slate 10K is at full charge and ready to work. Simply connect the device that needs to be charged through one of two (2) USB outputs and your device will begin charging immediately.
  • Some models will require the user to press the power button located between Output A and the Micro USB Input.
 

How do I turn the Jumpr Slate 10K on or off?

  • To begin charging a device, plug in your device to one of the two USB outputs and your device will automatically begin charging.
  • Some models will require the user to press the power button located between Output A and the Micro USB Input.
  • To turn the Jumpr Slate 10K off, simply unplug your device(s) from the power bank to stop charging.
 

Is the Jumpr Slate 10K waterproof?

 
  • No, it is not waterproof or watertight. Though it has a rugged design and a slip proof coating, it should be treated like any other electronic device when it comes to being handled around water and moisture.
 

With two USB outputs, can I charge two devices at the same time?

 
  • Yes, the Jumpr Slate 10K has the ability to charge two devices simultaneously. You can connect two phones, a tablet and a phone, even two tablets and charge them both at the same time. IF the current draw from both devices is larger than the current available from the EnerPlex device, then the EnerPlex Jumpr will limit at its max current and the charging time will be a little longer for the two devices. If the current draw from both devices is lower than the current available from the Jumpr, then standard charging times would be expected.
 


How long does it take to charge the Jumpr Slate 10K itself?

 
  • It takes around 10-11 hours to recharge the Jumpr Slate 10K completely from 0-100%.
 

Can I charge my device and the Jumpr Slate 10K at the same time?

 
  • Absolutely. Connect the Jumpr Slate 10K to charge and then use one or both of the USB output ports to charge your device(s) at the same time. 
 

How can I tell if my Jumpr Slate 10K is charged or charging?

 
  • The Jumpr Slate 10K is fully charged when all 4 Green LED lights are lit up. Each Green LED Light indicates 25% battery power.
 

What does mAh mean?

 
  • mAh stands for Milliamp Hours, which is the unit for measuring power over time. mAh is used to describe the total amount of energy a battery can store at one time.
 

If my Jumpr Slate 10K is not working properly, what should I do?

  • If you are experiencing any issues with your EnerPlex Jumpr Slate 10K, please contact our Customer Support team – support@goenerplex.com